Complimentary Bus Driver - Good News For Bus Driver GS5139

Happiness is what we all want to feel in our every day lives. Not everything in life makes us happy but we all make the best of our when we reach home surrounded by happy environments. Outside, we enjoy comfort with our friends and even our family. We we go to work happiness has to be created within when we receive our payroll payslip and it shows lots of money or we think so.

Yet getting us to work , visit our friends or even doing a little shopping, we tend to be unhappy waiting for the bus. We get excited when the bus reaches. We then put out our smokes ( if we smoke), check our watches for timing and ensure we have the right change for a quick trip to Mount Druitt. Now from here we depend on customer services of bus drivers no matter what time of the day.

Usually my expectations are very dismal of bus drivers as they look underpaid, grumpy and feel like it is not the job they wanted to end up and be. Yet, in their field they are professionals and they have duty of care to customers and to them selves as well as other vehicles.

Bus driver GS5139 on Busways Buses, I have found is extremely friendly, courteous and has exceptional skills as a driver who can ensure 90 percent of his customers are happy. What h=does he do - it is very simple - a simple ' Good Morning', and ,'Have a nice day! before I even say it is incedible. Not an overwhelming smile that a smile that send s the right message to commuters, that makes the state of the day for commuters pleasant.

If I can turn the clock back thirty-five years or more when I used to catch buses and there was one exceptional driver called 'Pommy Chris' - he started off as a ticket conductor and always made sure children gave up seats for adults that needed it (specially free paying students). If a double-decker bus he would go upstairs and check if there was any seats available and then send people upstairs. He greeted you and provided the occasionall joke . When he became a bus driver he was even more polite collecting fares and providing tickets for commuters. He was know to other bus drivers as 'Too polite'! But you can never be be too polite.

What my message is or what I am trying to get across here if every bus driver was like Busways bus driver GS5139, then more commuters will get buses. People get upset but it is up to the bus driver to assess situations and make people happy. It would be nice if drivers could provide the 131500 phone numbers for complaints or even compliments. It makes my day when a driver makes you happy or smile to start your day.

I would even like bus drivers to have a microphone indicating certain important destinations they have reached! This keeps people interested.Thanking customers that they are using their service. The average driver doesn't like talking and yes I understand they are not allowed to talk while driving as that can cause an accident but when the bus is not in motion why not they be polite. I am polite to them I 'Thank' them for a safe journey. They kept me alive!!!

Maybe bus operators need to improve customer service, which will have more winning positives for them -

• It will create more commuters to get bus buses.
• It may create great sense of community satisfaction confidence of bus services provided.
• It can create a safer and friendlier bus commuter community
• Could even reduce crime
• Create an outstanding sense of community pride