Carol, one of our community members holding the flag for the 755 bus route, west of Popondetta road has advised myself of an experience she has experienced with the complaints processs, in regards to the 755 bus service beiung deleted from Popondetta Road.
When carol discovered that the 755 bus services were being deleted and replaced by a bus service along Popondetta that doesn't go to Mount Druitt, yet obe direction it goes to Castle Hill and St Marys the other direction. She had to do something about it!
She organised with Anne from this area over a hundred or more signatories for our petition and also made a phone call to the NSW Transport Infoline 131500, made a complaint regarding the services being deleted. Now this was in second to third week in October 2009.
She received a phone call about 2 to 3 days before Christmas last year that the complaint had been received and was being processed. Well, I suppose 2 and half months to process the complaint is not too bad - it should take two and half years to get a response on this basis!!! She will keep us informed as she has got her heart within her local community's interest.
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