Western Comnunity Forum Research Part 2

Today, Irene from the Western Sydney Community Forum was conducting research into the issues that have been caused by the community members of Mount Druitt with Richard and myself from Lethbridge Park.


Irene has advised that the result of her research which due to be completed by end of March 2010, will be provided to us.

These were the questions asked by Irene, we provide with permsision from the Western Sydney Transport Users Group:

Interview questions:
These are the questions about your experience of using the bus and the changes to the bus routes.

1. In the past what have you been using the buses for - where have you gone and why did you go there? when did you start using the bus system?
2. Were you affected by the changes to the bus routes? what was the change?
3.Gaven what you said in Question 1, how do you do these things now that the bus have changed?
4. How has the to the bus routes affected your life?
5. Do you use any other transport? What?
6. Do you have any suggestions to improve the bus system for the future?

These are general questions about the bus system. Thinking about the bus you use -
(1. Access on the bus)
- Are the buses easy for everyone to board?
- Is there disability access which can be used by wheelchairs, shopping trolleys or prams to get on the buses? Does that help you use the bus?
- Do you find it hard to reach to the bus stop?
- Is there a footpath all the way to the bus stop?
- Is there a seat and shelter on the bus stop?
- How far is the bus stop? How long does it take you to reach the bus stop?

(2.Efficiency)
- Does the bus take you to where you want to go?
- How often is the bus service - is that enough?
- Do you think he buses are meeting the timetables?
- How long do you have to wait for a bus - how long is it between buses?
- Is the bus service reliable? What makes you think that?

(3.Affordability)
- How much does your bus ticket cost?
- Is that a reasonable price? and is that affordable for you? How does it compare to other forms of transport for you?

(4.Safety)
- Have you have any trouble getting on and off buses? (yes) What happened?
- Does the bus driver wait until you sit down before driving off?
- Does the driver drive smoothly?
- Do you feel safe on the bus? Why or why not?

Let us know via our e-mail how you would have answered these questions? Let bus drivers and bus operaters know that all of us community members now have a voice for yourselves and that is from now on we will be voice to represent yourselves to all authorities that we are speaking too. We will the group that won't let you down. We will provide further results to you in due course.